Terms of Service

Welcome to The Furbaby Inn. These Terms of Service ("Terms") govern your access to and use of our website, including any online booking requests, client portal, forms, and other online services provided by The Furbaby Inn ("we," "our," or "us").

By accessing or using this website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Website Purpose

This website is provided to:

• Learn about our boarding services
• Submit booking requests
• Complete client forms
• Access your client portal
• Contact our team
• Receive updates about our services

Submitting a booking request through our website does not guarantee a reservation. All reservations are subject to availability and confirmation by The Furbaby Inn.

2. Eligibility

You must be at least 18 years of age to use this website or submit a booking request. By using this website, you represent that all information you provide is truthful, accurate, and current.

3. Account Responsibilities

If our website provides a client portal or online account, you are responsible for:

• Maintaining the confidentiality of your login credentials
• Restricting access to your account
• Promptly notifying us of unauthorized use
• Keeping your contact information current

You are responsible for all activity that occurs under your account.

4. Booking Requests

Online booking requests are considered requests only. A reservation is not confirmed until:

• We review your request
• Availability is confirmed
• Required documentation has been received
• You receive confirmation from The Furbaby Inn

We reserve the right to decline any booking request at our discretion.

5. Pricing

Prices displayed on our website are subject to change without prior notice. The price in effect at the time your reservation is confirmed will generally apply unless otherwise stated.

Additional fees may apply for services such as:

• Puppies
• Extended care
• Medication administration
• Holiday boarding
• Special accommodations

Any applicable fees will be communicated before services are provided whenever possible.

6. Payments

Payment policies may vary depending on the services provided. By making a payment through our website, you authorize the applicable payment processor to charge the payment method you provide. We do not store complete credit card information on our servers.

7. Health and Vaccination Requirements

Use of our boarding services is subject to our health and vaccination requirements. Required vaccinations and health documentation must be provided before boarding unless otherwise approved by The Furbaby Inn. Failure to meet these requirements may result in cancellation or refusal of services. Additional requirements are detailed in our Boarding Agreement.

8. User Conduct

You agree not to:

• Use the website for unlawful purposes
• Attempt to gain unauthorized access to our systems
• Interfere with website operation
• Upload malicious software or code
• Submit false information
• Attempt to copy or exploit website content without permission

We reserve the right to restrict access to anyone violating these Terms.

9. Intellectual Property

Unless otherwise stated, all content on this website is the property of The Furbaby Inn or its licensors, including:

• Logos
• Branding
• Photographs
• Graphics
• Text
• Videos
• Blog articles
• Website design
• Marketing materials

No content may be copied, reproduced, distributed, or modified without prior written permission.

10. User-Submitted Content

If you submit reviews, photographs, testimonials, comments, or other content, you grant The Furbaby Inn a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and publish that content for business and marketing purposes. You represent that you have the right to submit any content you provide.

11. Photo and Video Policy

As outlined in our Boarding Agreement, photographs and videos may be taken of pets during their stay. These images may be used for social media, website content, advertising, and promotional materials. We will not publicly disclose sensitive personal information about pet owners without permission.

12. Third-Party Services

Our website may include links to third-party websites or integrate services such as:

• Online booking platforms
• Payment processors
• Maps
• Social media
• Analytics providers

We are not responsible for the content, policies, or practices of third-party websites or services.

13. Website Availability

We strive to keep our website available at all times but do not guarantee uninterrupted access. We may suspend or modify the website without notice for maintenance, updates, security, or technical issues.

14. Disclaimer of Warranties

This website is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, The Furbaby Inn disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

15. Limitation of Liability

To the maximum extent permitted by law, The Furbaby Inn shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of this website. Our total liability relating solely to your use of this website shall not exceed the amount you paid, if any, for use of the website itself. Nothing in these Terms limits liability that cannot legally be limited under applicable law.

16. Indemnification

You agree to defend, indemnify, and hold harmless The Furbaby Inn, its owners, employees, contractors, and affiliates from claims, damages, liabilities, losses, and expenses arising from your use of the website, your violation of these Terms, your misuse of our services, or your violation of applicable laws.

17. Privacy

Your use of this website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect and use your information.

18. Changes to These Terms

We may update these Terms at any time. The revised Terms become effective upon posting to this website. Continued use of the website constitutes acceptance of any updated Terms.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Alabama, without regard to its conflict of law principles. Any legal action relating to these Terms shall be brought in a court of competent jurisdiction located in Alabama.

20. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

21. Contact Information

If you have questions regarding these Terms of Service, please contact us: